Awareness in IT Management
This IT Management (IT4IT) awareness training is designed to help professionals understand and leverage the benefits of IT4IT to optimize IT processes, improve business results and create an efficient, customer-centric IT environment. It is crucial at a time when effective IT management has become a strategic asset for organizations worldwide as part of digital transformations.
Duration: 1 day
Audience: Junior/Medior/Senior IT Practitioners
Type: onsite/virtual
The Eenpool training “Awareness in IT4IT” focuses on understanding and applying the IT4IT™ reference architecture for IT management. Key topics covered in this training include:
Topics of the training:
Business Impact: Understanding the business benefits of adopting IT4IT, such as cost savings, better decision making and competitive advantage.
Digital Product: Exploring the architectural models and layers that IT4IT defines, such as the Digital Product and Service Model, Information Model and Functional Model.
Concepts and abstractions: Within the IT4IT reference architecture, communication takes place using multiple levels of abstraction. Each level of abstraction expands on the previous level to show more detail and prescribed guidelines.
IT4IT Fundamentals: An introduction to the basic concepts of IT4IT, including the IT value chain and core functions.
Value Streams: Understanding the different IT4IT value chains or value streams, such as Evaluate, Explore, Integrate, Deploy, Release, Consume and Operate, including the different usage scenarios.
Implementation and Governance: The process of implementing IT4IT in an organization, described with 7 use cases and practical exercises to help participants apply IT4IT concepts in practice.
