Duration: 3 days

Audience: Junior Consultants

Type: onsite

In the world of consultancy, awareness is an essential characteristic for successful professionals. Understanding the impact of your advice, the needs of your clients and the broader context in which you operate forms the basis of effective and valuable consultancy work from your employees. The Eenpool training “Awareness in consultancy” is designed for entry-level consultants to increase insight and impact as a junior consultant and help them thrive in an increasingly complex business environment.

Topics of the training:

Customer insight

Learn how to gain deep insight into your customers' needs, goals, and challenges. Discover techniques for effective communication and customer relationship management to create a foundation of trust. Understand the broader context in which your client operates, including market dynamics, competition and regulatory issues. Learn how to integrate these factors into your advice to provide sustainable solutions.

Sales diversity and inclusion:

Develop awareness of sales diversity and inclusion in consultancy. As a consultant you will learn the generic sales process and how you can work better and more effectively with the various sales teams, their objectives and customers to achieve better results for the organization.

Impactanalyse:

Develop the skill, through the Eenpool consultancy process, to evaluate the impact of your advice on your client's organization, both positive and negative. Learn how to manage risks and maximize expected benefits.

Self awareness:

Deepen your awareness of ethical dilemmas in consultancy and learn how to act with integrity and responsibility. Be aware of the moral aspects of your consultancy work. Choice of words and behavior is essential when presenting advice or  implementations. Understand your own strengths, weaknesses and biases as a consultant in a multitude of behavioral areas. Learn how to use self-awareness to improve your consulting skills and fuel personal growth and ultimately become the trusted advisor.

Presenting:

Improve your presentation techniques to develop effective communication skills. This includes aspects such as tone of voice, body language, and building a strong presentation structure. Good training in presentation techniques teaches you to convey the message clearly and convincingly to different target groups, whether they are colleagues, customers or stakeholders. Finally, presentation techniques are part of thorough preparation and tailoring the presentation to the audience, so that speakers can deliver compelling and targeted presentations, using visual aids, such as slides or graphs, to enhance the presentation and better illustrate the message .

Case Study:

Work in groups with the learned techniques and gain insight into a hypothetical customer through the consultancy process, research the bottlenecks, create a vision together and advise this vision to the customer. Practicing research, consulting and presentations, through this case study, and receiving constructive feedback is an integral part of the training, as this helps improve skills and confidence for greater impact.