Digital Factory Model: A Competency Model for Modern IT Organizations
The Digital Factory Model by Eenpool provides an architectural view of how an IT organization can deliver and manage digital products across the entire digital value chain. It brings together capabilities, processes, roles and relevant industry standards to help organizations understand how their digital factory can be structured.
What is the Digital Factory Competency Model?
The Digital Factory Competency Model describes what an IT organization needs to develop, deliver, and manage digital products and services.
It brings together five interconnected areas:
IT strategy: What goals does the IT organization want to achieve through digitalization?
Organization and roles: Who is responsible for what?
Application functions and data: Which functions support the digital value chain, and what data is required to support them?
Processes and technology: How are digital products developed, delivered, and managed?
Competencies: What knowledge and skills are required?
The model helps organizations assess their current situation and identify opportunities for improvement. It does not prescribe a fixed organizational structure.
How does the model relate to IT4IT?
IT4IT provides a reference architecture for managing the business of IT. Combined with a digital value stream perspective, it helps organizations examine how required application functions, information and capabilities connect across the digital product lifecycle.
This perspective can help identify gaps, clarify responsibilities and create a more consistent approach to digital transformation.
Explore the Digital Factory Model
Use the interactive model below to explore its views, components and relationships. It can serve as a starting point for discussions about your organization's current capabilities and desired future state.
Would you like to understand how closely your organization aligns with this model? Discover Eenpool's Digital Factory Excellence Assessment. The assessment helps you identify opportunities for improvement and develop a concrete roadmap for the continued development of your digital organization.
Model Status:
This model is continuously updated. The latest update was on October 20, 2026.
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Disclaimer:
No rights can be derived from the information contained in this architecture model. Although this model has been compiled with care, it may contain inaccuracies, omissions, or outdated information. The model is intended solely to support understanding and communication and does not constitute binding advice, a design, or a decision‑making document.
Eenpool B.V. accepts no liability whatsoever for any damage or consequences arising from the use of this model, reliance on its contents, or interpretations derived from it. Use of this model is entirely at your own risk.
